Announcements

Pond5’s Best Price Guarantee

Comments

Seriously great value.

We want you to get the most for your money – yes, really!

We know you have choices, and at Pond5, we’re dedicated to providing great value. On our site, you can shop with confidence knowing that you’re getting the best deal. How do we know? Artists have the freedom to set prices for their media and earn industry-leading commissions on all sales, but they also agree never to offer a lower price for the same item at another marketplace or agency.

 

We’ve got the reviews to back it up.

Since our inception in 2006, we’ve always been available for our customers and artists alike. We pride ourselves on our stock footage customer service. But don’t take our word for it – we’ve got the reviews to prove it! Check out what our customers are saying about prices and value at Pond5. We’re pretty proud of that 4.7 ★ rating:



 

The best price around, guaranteed ✓

Our Best Price Guarantee is a reflection of our commitment to great value. If you find a better price elsewhere on an identical clip, Pond5 will match it!

How does Pond5’s Best Price Guarantee work?

The guidelines are simple:

  1. Ensure the Pond5 item you’d like us to price match is identical in format, length, and other technical specs to the competitor’s item.
  2. Before or within 30 days of purchase, send us a link to the lower-priced media you would like us to price match at support@pond5.com or call +1 (855) 410-6789.
  3. Our customer support team will review the request, check the link to verify the lower USD ($) price and adjust the price accordingly if it qualifies.

Of course, any official policy comes with terms and conditions. Be sure to check our Help Center article to confirm the item you wish to price match will qualify. Pond5 reserves the right to amend the terms of our Best Price Guarantee program at any time.